Training

Canada Guard Security offers the most comprehensive line of training courses for Guards and Investigators to advance their skills within the security industry. Our training programs are rigorous, well thought out, informative and go above and beyond most standards. Because we only hire Guards from the most reputable training institutes and combined them with the Canada Guard Security enhanced training programs, we believe we have the best trained Guards in the community.

Course Content

Chapter 1. Introduction To The Security Industry

  • Section 1: History Of Security
  • Section 2: Different Jobs In The Security Industry
  • Section 3: Knowledge, Skills, And Abilities Needed To Perform WellSection
  • Section 4: Job Specifications, Activities, And Demands Of A Security Guard
  • Section 3: Knowledge, Skills, And Abilities Needed To Perform WellSection
  • Section 5: Security Industry Background And Changes In The Industry

Chapter 2. PSISA - Code Of Conduct

  • Section 6: Private Security And Investigative Services Act, 2005 (Psisa)
  • Section 7: Code Of Conduct

Chapter 3. Basic Security Procedures

  • Section 8: Surveillance Techniques
  • Section 9: The Basic Elements Of Security
  • Section 10: Drug Effects, Substance Abuse And Related Drug Paraphernalia
  • Section 11: Confidentiality
  • Section 12: Procedures For Handling, Storing, Disseminating And Destroying Information Of A Personal Nature
  • Section 13: Personal Information Protection And Electronic Documents Act (Pipeda) Regarding The Protection Of Personal Information
  • Section 14: Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)

Chapter 4. Note Taking, Statements, Report Writing And Intelligence

  • Section 15: Note Taking
  • Section 16: Witness Statements
  • Section 17: Report Writing
  • Section 18: Intelligence

Chapter 5. Health And Safety

  • Section 19: Occupational Health And Safety Act
  • Section 20: Workplace Hazardous Materials Information System (Whmis)

Chapter 6. Emergency Response Preparation

  • Section 21: Identify The Criteria's Of A Potential Emergency
  • Section 22: Emergency Response Procedures
  • Section 23: The Potential Roles Of A Security Guard In Emergency Situations
  • Section 24: How To Implement Duty Of Care

Chapter 7. Canadian Legal System

  • Section 25: How Laws Are Made
  • Section 26: How Laws Are Managed
  • Section 27: The Process That Leads To A Person Being Accused, Charged And Convicted
  • Section 28: Canadian Criminal Court System

Chapter 8. Evidence

  • Section 29: Types Of Evidence
  • Section 30: The Ontario Evidence Act And Canada Evidence Act That Pertain To Admissible Evidence
  • Section 31: Commonly Accepted Approaches To The Collection, Preservation Handling And Sealing Of Audio/Visual Materials
  • Section 32: Presentation Of Evidence

Chapter 9. Legal Authorities

  • Section 33: Important Legislation
  • Section 34: Criminal Code Of Canada
  • Section 35: Elements Of Tort Law In Security Situations
  • Section 36: Municipal By-Laws

Chapter 10. Effective Communications

  • Section 37: Oral And Written Communication Skills
  • Section 38: Tactical Communication
  • Section 39: Discuss The Following Interpersonal Skills

Chapter 11. Sensitivity Training

  • Section 40: Recognizing One's Own Biases And How These Can Influence Situations
  • Section 41: Recognizing The Impact Of Mental, Physical, Cultural And Sexual Differences On Situational Dynamics

Chapter 12. Use Of Force Theory

  • Section 42: Authority To Use Force Under The Criminal Code Of Canada
  • Section 43: How To Act Under Stress And Maintain Composure
  • Section 44: Positional Asphyxia And Excited Delirium

Course Content

Chapter 1 History Of Private Investigation

  • Section 1. The History Of Private Investigation
  • Section 2. Private Investigation In Ontario

Chapter 2 Definitions And Terms

  • Section 6: Private Security And Investigative Services Act, 2005 (Psisa)
  • Section 7: Code Of Conduct

Chapter 3. Basic Security Procedures

  • Section 3. Criminal Investigation
  • Section 4. Reasonable Grounds
  • Section 5. General Definitions
  • Section 6. Classification of Person Involved

Chapter 3 Information Management

  • Section 7. Note Taking, Report Writing, Intelligence
  • Section 8. Note Taking
  • Section 9. Report Writing
  • Section 10. Intelligence

Chapter 4 Types Of Investigators And Investigations

  • Section 11. Types of Investigations
  • Section 12. Objective Of An Investigation
  • Section 13. Problem Solving Model
  • Section 14. Use Of Discretion
  • Section 15. Order Of Investigators
  • Section 16. Accidents
  • Section 17. Skip Tracing
  • Section 18. Domestic Disputes

Chapter 5 Evidence

  • Section 19. Source Of Evidence
  • Section 20. Rules of evidence
  • Section 21. The Ontario and Canada Evidence Act
  • Section 22. Commonly Accepted Approaches To The Collection, Preservation Handling And Sealing Of Audio/Visual Materials
  • Section 23. Admissibility Of Evidence
  • Section 24. Commonly Accepted Approaches To The Collection, Preservation And Presentation Of Evidence
  • Section 25. Evidence Packaging

Chapter 6 Analysing Evidence

  • Section 26. Anthropometrics
  • Section 27. Era Identification

Chapter 7 Basic Investigative Principles

Chapter 8 Investigative Techniques

  • Section 28. Investigative Method
  • Section 29. Anton Piller Orders

Chapter 9 Preliminary Investigation

Chapter 10 Surveillance

  • Section 30. Surveillance Types
  • Section 31. Surveillance Report Example

Chapter 11 Investigative Sequence

  • Section 32. Opening an investigation
  • Section 33. Gathering and Following Leads
  • Section 34. Event Reconstruction
  • Section 35. Elimination Process
  • Section 36. Final Reports and billing
  • Section 37. Closing an investigation

Chapter 12 Crime Scene Management

  • Section 38. Observing The Scene
  • Section 39. Fixing The Scene
  • Section 40. Search Process

Chapter 13 Sudden Death

  • Section 41. Homicide
  • Section 42. Natural Causes

Chapter 14 Managing Witnesses

  • Section 43. Evaluating Credibility
  • Section 44. Witness Deception
  • Section 45. Informants
  • Section 46. Children
  • Section 47. Witness Statements Report
  • Section 48. Witness Statement

Chapter 15 Interviewing Techniques

  • Section 49. Interview Techniques
  • Section 50. Confessions

Chapter 16 Privacy Laws

  • Section 51. Electronic Storage

Chapter 17 Principles Of Ethical Reasoning/Decision-Making

  • Section 52. Anti-Racism/ Anti-Discrimination
  • Section 53. Human Rights Commission
  • Section 54. Avoiding Charter Violations

Chapter 18 Key Principles Of Communication And Interaction

  • Section 55. Tactical Communication
  • Section 56. Interpersonal Skills

Chapter 19 Canadian Legal System

  • Section 57. How Laws Are Made
  • Section 58. How Laws Are Managed
  • Section 59. The Process That Leads To A Person Being Accused, Charged And Convicted
  • Section 60. Criminal Code Of Canada
  • Section 61. Canadian Criminal Court System
  • Section 62. Elements Of Tort Law In Security Situations
  • Section 63. Municipal By-Laws

Chapter 20 Court Preparation

This course is only available to Ontario Security Training graduates.

Course Content

ROLES AND RESPONSIBILITIES OF THE FIRST AIDER

The first aider
First aid is required to:
Value of first aid training
Legal aspects of first aid
Barriers to action
How is an infection transmitted?
How to prevent disease transmission?
How to minimize mouth-to-mouth contact?

EMERGENCY SCENE MANAGEMENT

Emergency Scene Management
History, Signs and Symptoms, Mechanism of Injury
Call for Emergency Medical Services EMS/911
Unresponsiveness
Fainting
Recovery position
Casualty Management Responsive casualty with suspected head/spinal injuries
Signs and symptoms of head injuries
First aid for head injury including fractures of the facial bones and jaw
Concussion
Compression
Spinal injuries
Position found
Pelvic injuries
Shock
Supine position
Semi-sitting position
Critical Incident Stress (CIS)

ADULT RESUSCITATION

Healthy choices prevent cardiovascular disease
Angina pectoris
Heart attack
Stroke
Cardiac arrest
The chain of survival
Anatomy and Physiology of the heart and lungs
Chest compressions
Location of the heart
Turning a casualty face up with no spinal injury
Turning a casualty face up with spinal injury
Adult CPR
Gastric distension with CPR
Performing CPR on a pregnant woman

AUTOMATED EXTERNAL DEFIBRILLATION

Chase McEachern Act
Life-threatening electrical impulses
Principles of early defibrillation
Structure and function of an AED
AED operation
Using an AED on a child
Special situations
AED maintenance and testing

ADULT CHOKING

Airway obstruction
Prevention and recognize choking
First aid for choking
Severe airway obstruction (conscious adult)

 

SEVERE BLEEDING AND WOUND CARE

Recognize severe bleeding
First aid for severe bleeding
Dressings and bandages
Internal bleeding
Care of amputated tissue
Types of wounds
Infection of a wound
Wounds with embedded objects
Wound to the palm of the hand
Bleeding from the nose
Bleeding from the gums, tongue and cheek
Bleeding from the scalp and from inside the ear
Abdominal wounds

Insect bites and stings/ Jellyfish stings
Snake bite and animal bites
Leeches
Ticks
Burns
Prevention of burns
Types of burns
Chemical and electrical burns

MEDICAL CONDITIONS

Diabetes
Seizures
Asthma
Allergic reactions that effect breathing

ELECTIVE LESSONS

SECONDARY SURVEY

Secondary survey
History of the casualty
Vital signs
Level of consciousness
Assessing pulse
Secondary survey guide

BONE AND JOINT INJURIES

Prevention
Signs and symptoms of a fracture
First aid for all fractures
Purpose of immobilization
First aid for a lower arm fracture
First aid for an upper arm fracture
First aid for a collar bone fracture
First aid for a lower leg fracture
First aid for an upper leg fracture
First aid for an ankle or foot fracture
First aid for a fractured wrist
Sprains/strains/repetitive strain injury
Dislocation

CHEST INJURIES

Types of chest injuries
Pneumothorax
Tension pneumothorax
Flail chest
Rib fractures
Blast injury

MULTIPLE CASUALTY MANAGEMENT

Multiple casualty management (triage)
Three levels of priority
Triage sequence of actions

RESCUE CARRIES

Principles of safety for moving a casualty
Proper lifting technique
Types of rescue carries
Drag carry
Pick-a-back
Cradle carry
Human crutch
Two-hand seat
Four-hand seat
Chair carry
Blanket lift with four rescuers

EYE INJURIES

Prevention
Particles in the eye
First aid for removing a particle from the eyeball
Remove a particle from the upper and lower eyelid
When you cannot safely remove a particle
Wounds in the soft tissue around the eye
Lacerations and bruises around the eye
Embedded object in or near the eyeball
Extruded eyeball
Chemical burn to the eye(s)
Intense light burns to the eye(s)

POISONS

Prevention
Classifications of poisons
Signs and symptoms of poisoning
First aid for ingested poisons
First aid for inhaled poisons
First aid for absorbed poisons
First aid for injected poisons

HEAT AND COLD INJURIES

Prevention
Frostbite
Hypothermia
Frozen state
First aid for mild and severe hypothermia
Heat cramps
Heat exhaustion
Heat stroke

TWO-RESCUER ADULT CPR

Two-rescuer CPR
How to switch positions

CHILD AND INFANT RESUSCITATION

Causes of breathing emergencies and prevention
Severe airway obstruction (conscious child)
Child CPR
Severe airway obstruction (conscious infant)
Infant CPR

Ottawa

101 - 70 Bentley Avenue
Nepean, ON K2E 6T8

By Phone:  (613) 238-1812

Mon-Fri: 9:00 am - 5:00 pm
Sat-Sun: Closed

Toronto

1370 Birchmount Road
Scarborough, ON M1P 2E3

By Phone:  (416) 751-1717

Mon-Fri: 9:00 am - 5:00 pm
Sat-Sun: Closed

Mississauga

102-6345 Dixie Road
Mississauga, ON L5T 2E6

By Phone:  (416) 751-1717

Mon-Fri: 9:00 am - 5:00 pm
Sat-Sun: Closed

Brampton

Unit 1 - 158 Kennedy Road South
Brampton, ON L6W 3G7

By Phone:  (905) 454-0724

Mon-Fri: 9:00 am - 5:00 pm
Sat-Sun: Closed

Commitment – Competency - Comradery

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Ontario Security Testing

** Please note: this information is taken from the website of the organization that handles the actual testing on April 8, 2011. To go to the actual website please go to http://www.ontariosecuritytesting.ca

Both the Security Guard and Private Investigator tests are in a written, 60 question, multiple choice format. Test appointments are 2 hours in duration, 75 minutes of which is the allotted test completion time.

The License Test Fee is $66.50 plus 13% HST for a total of $75.15.

Test results will be made available within 5 business days of completion of the test.

Candidates who are eligible and wish to retain both Security Guard and Private Investigator licences must take and pass both tests. Each test must be scheduled separately. Tests will be offered at 55 locations across Ontario. Please check the Locations link from this web site.

All tests must be booked in advance either online, or through a call centre agent.

Eligibility Rule:

You may only register and complete an examination if you hold a currently valid individual Ontario Security Guard or Private Investigator license, or if you have completed mandatory training approved by the Ontario Ministry of Community Safety and Correctional Services.

For candidates that are not licensed by Private Security and Investigative Services Branch, you must complete Ministry prescribed basic training before you become eligible to register for and complete an examination. There are two basic training programs, security guard and private investigator. To write either one of the tests, you must first complete the corresponding training.

If you are already licensed, you may only take the test for which you are licensed, or for which you have taken a Ministry approved training course.

Cancelation Policy:

Examinations cannot be cancelled or rescheduled. Once booked, the appointment for the examination is final and the associated fees are not refundable for any reason.

If extremely bad weather makes it necessary for Serco (DriveTest) to close the Test Centre when and where your appointment is scheduled, you will be contacted to arrange an alternate time to book your examination.

For information on the April 15, 2010 regulation introducing the requirement for testing please call the Private Security and Investigative Services Branch of the Ministry of Community Safety and Correctional Services at 416 212-1650, toll free 1-866-767-7454 or visit their website at www.ontario.ca/private-security

Contact Us:

To speak with a customer service representative, please call 1-866-248-2555 from 8:30am - 5pm.

Serco DES Inc. (SGT)
5000 Yonge Street, Ste 1402
Toronto, ON M2N 7E9
Canada
sgt@serco-des.ca

 

How to gain a Security Guard and/or Private Investigators license in Ontario

For assistance please call (416) 212 - 1650

Who can apply for a Security license?

To eligible to apply for a security license, you must:

  • be 18 years of age or older.
  • be eligible to work in Canada.
  • not have one of the 83 designated offences that will prohibit you from gaining a license. (please visit our resource centre link for more details) 

Security license training and testing requirements

  • Before you apply for a security license or private investigation license, you must complete the 40 hour Ontario Security Training course to receive a training number.
  • You must then book a security licensing Exam at a drive test centre with your training number. The exam fee is $60 plus tax
  • After successfully completing your exam, you must apply for your Security License at a cost of $80 tax included. You will only need to do the security training once in your lifetime.

How to apply for a Security Guard license and/or Private Investigator license

  • You can apply for a license by mail or online through ServiceOntario.
  • You will be able to check the status of your application online within two business days.
  • Applicants will be able to access a printable digital license as soon as their application is approved. The printed digital license can be used as proof of licensing until you receive your plastic license card by mail.

Notice: Service Ontario does not accept applications for security guard or private investigator licenses at its service counters.

Processing time

  • A correctly completed online application can take as little as 2 days to process and received by email. 

License expiry

  • Your new license will expire two birthdays after the day it is issued (two years) and will only cost $80. 

Responsibilities

Guards and Investigators must carry a valid license at all times while on duty. Security Guards must identify themselves and show the front of their license to anyone who asks to see it. This includes employers, Police Officers and any member of the public.

Applications

Security Guard or Private Investigator License Application Form

Security Guard or Private Investigator Application Form (Online)

Security Guard or Private Investigator Application Instruction Form

Consent and Relase of Liability Form Regarding Training

Security guard and/or private investigator licence: Guarantor Information Form

Application (replacing) a Private Investigator or Security Guard license

Application for a licence to (sell) Security Guard and Private Investigator services

Register a Private Investigation or Security Guard (business)

Change of address (Individual)

Change of address (Agency/Business Entity)

Use of force form



Notice: all links listed below are not publications of Canada Guard Security Inc. but that of the municipal, provincial and federal government websites. Canada Guard Securitry Inc. is a private corporation that acts to serve the security industry.